DeLone and McLean Information Systems Success Model in a Blended-Learning Context

This study evaluates the success of blended-learning mode in context a higher education institution Arabian Gulf region, utilizing updated DeLone and McLean information systems model. Students were surveyed about their perceptions feedback on different characteristics blended learning. Use system student satisfaction had significant positive influence net benefits. The service quality aspects system—collaboration, support, interaction between involved parties—provided strong support to both use satisfaction. is one only few evaluate learning region. findings increase understanding entire region shed light its relation contentment. would aid curriculum design process, resources allocation, adoption, customization modality.